PRO.FILE Consulting, Support and Services

PRO.FILE is a popular PDM/PLM software with a wide range of workflow and data management features. PRO.FILE helps you manage documents, product data, bill of materials, projects and more. Discover the benefits and applications of PRO.FILE here. You can also find out more about PRO.FILE support, consulting, training, introductory workshops and release upgrades.

Optimising the Use of PRO.FILE Software with Cideon

PRO.FILE offers companies a holistic PDM/PLM solution to manage the entire product lifecycle. PRO.FILE was developed by PROCAD and is now part of Revalize.

Through effective document and product data management, it optimises processes from development and production to maintenance and product retirement. With integrated project and workflow management, PRO.FILE promotes collaboration between departments. The software improves efficiency, reduces costs and promotes compliance with quality standards.

Companies benefit from transparent processes, accelerated development cycles and improved responsiveness to market changes. PRO.FILE increases competitiveness through comprehensive information and process management.

Whether you want to implement PRO.FILE or are already using the software, we offer a comprehensive range of services. Find out about the benefits of the software, our PRO.FILE consulting and implementation services, our standardised PRO.FILE implementation packages, PRO.FILE interfaces, our individual training courses, and our support services for PRO.FILE customers. You can also discover powerful case studies from our customers.


PRO.FILE Use Cases

The PDM/PLM software PRO.FILE offers many useful functions for your data and workflow management. Discover how PRO.FILE can make your daily work easier.

Process Automation

The production department has used incorrect drawings. The delivery date for your project is in jeopardy and material costs are significantly higher than planned. Automate your processes, article and bill of material maintenance with a PDM/PLM system such as PRO.FILE.

Standardised Data Source

There are duplicate drawings in different data silos on file servers. It is unclear which drawing is the correct one. Use approval workflows in PRO.FILE and create a single source of truth.

Change Management

Not everyone is always aware of changes to projects. This leads to errors that can only be corrected with a lot of effort. Use PRO.FILE workflows to inform all affected departments about changes and change requests.

Overview of PRO.FILE Features

Discover the key product features of PRO.FILE software and find out how the PDM/PLM solution can simplify your daily work.

CAD Data Management

PRO.FILE simplifies the storage and retrieval of CAD data. This allows you to create an efficient link between CAD and PDM/PLM.

Archiving and Finding

PRO.FILE PDM/PLM software makes it easier to store and find documents. This speeds up the daily work with important project data.

Document Management (DMStec)

PRO.FILE facilitates the structuring and management of technical documents. This ensures a standardised and traceable document structure within the company.

Product Data Management (PDM)

PRO.FILE supports the linking of drawings, documents and bill of materials. Integration with your ERP system is also possible.

Product Lifecycle Management (PLM)

Process control of product data and information flows is another key advantage of PRO.FILE software. Workflows can be easily set up and quickly used.

Collaborative PLM

PRO.FILE not only simplifies internal collaboration, but also collaboration with external parties thanks to real-time process coordination.

Benefits of PRO.FILE

Avoid a patchwork of different specialised systems in different departments. With an efficient and multi-CAD capable PDM/PLM system such as PRO.FILE, you will always have the upper hand over your databases and business processes – and thus control over the added value in the product lifecycle.

Efficient Data Management

PRO.FILE enables structured and efficient management of documents and product data, resulting in increased productivity.

Seamless CAD Integration

As a multi-CAD solution, PRO.FILE supports seamless integration with popular MCAD and ECAD systems. This facilitates data exchange between design and administration processes as well as cross-team collaboration.

Precise Bill of Materials Management

The application provides detailed and organised bill of material management, which is essential for optimising material ordering and improving production processes.

Regulatory Compliance

PRO.FILE helps companies to fulfil regulatory requirements by enabling transparent documentation of changes and approval processes.

Improved Traceability

With PRO.FILE software it is possible to accurately track changes, which is critical to minimising errors and improving product quality.

Optimising the Product Lifecycle

PRO.FILE facilitates the efficient management of the entire product lifecycle, from conception to delivery, resulting in cost savings and increased competitiveness.

PRO.FILE Consulting and Implementation

Would you like expert advice on PRO.FILE and a reliable implementation in your company? Benefit from our many years of PDM/PLM experience and close cooperation with us as your PRO.FILE partner.

Consulting & Analysis

Together with you, we identify the specific improvement potential which will result from the introduction of PRO.FILE in your company – with a special focus on the return on investment (ROI). We also take a close look at your existing system and data landscape to create the basis for a smooth implementation of PRO.FILE.


After an optional pilot phase with a pre-configured solution, we ensure a clean implementation of PRO.FILE in your company – including customised configuration, migration of your data and customised connection to existing systems (e.g. ERP). You benefit from our many years of experience and save the time and cost of building up your own expertise.

Training & Support

Even after implementation, we are there for you as a reliable partner. With professional software training, we ensure that your employees are optimally equipped for the successful use of PRO.FILE. If you wish, we can also provide support for your PRO.FILE system and ensure that it remains fully operational.

Ann-Kathrin Fritsche, Customer Success Manager

Get in Touch With us

You would like to know more about our products and solutions? Our Customer Success will be happy to help you.

Further Information

Request further information quickly and easily by mail.


Do you have specific questions? We will call you back as soon as possible.


We will be happy to contact you when it best suits your schedule.

PRO.FILE Implementation Packages

Professional Implementation of PRO.FILE in Your Company

We provide professional and coordinated support for the introduction of the proven PDM/PLM system PRO.FILE and equip your engineering for the future. We draw on more than 30 years of project experience and countless successful implementations in the PDM/PLM environment. Benefit from our standardized approach based on best practices, sophisticated training concepts and other attractive services. Convince yourself in a personal consultation!

Cideon PRO.FILE Discovery

  • Comprehensive and cross-divisional analysis of the processes along the value chain of your company
  • Identification of optimization and digitization opportunities based on your current business model

Cideon PRO.FILE Proof of Practice

  • Installation of a pilot environment
    - Cideon best practice configuration in PRO.FILE
    - Standard installation & user groups
    - First adjustments to masks and fields
  • Key user training
  • Support during the test phase
  • Implementation of import workshops (high level)
  • Fit-gap analysis
  • Budget indication for realization project incl. description

PRO.FILE Interfaces

With the Cideon interface solutions for PRO.FILE, duplicates and data entry errors are a thing of the past. We would be happy to advise you in detail about the functions, benefits and smooth implementation.

PRO.FILE SAP Integration

Integrate PRO.FILE data into SAP quickly and easily. Our interface allows you to exchange project data automatically and securely. You also benefit from hassle-free implementation, configuration and training by our experts.

Eplan to PRO.FILE Interface

Connect Eplan and PRO.FILE using the Cideon interface. Integrate ECAD and CAM data from Eplan into PRO.FILE data management over the entire lifecycle. In addition to implementation, we also provide consulting and support services.

PRO.FILE Toolbox

Do you want to get even more out of PRO.FILE and simplify central workflows? Then get to know the Cideon PRO.FILE Toolbox now! It consists of twelve practical additional functions that ensure greater efficiency and time savings when working with PRO.FILE by integrating and automating everyday processes.

Benefits of the PRO.FILE Toolbox:

  • Automation of everyday design tasks
  • Ensure consistent standards across the design team
  • Secure processes in engineering and between departments such as design and production
  • Ensure data quality by preventing errors
  • Enormous time savings by eliminating time-consuming manual model checks
  • Easy configuration of toolbox functionality and mapping of custom requirements

PRO.FILE Training

Hands-on software courses – exclusively for your company!

Our software trainings are designed to prepare key users, administrators and other user groups for the successful use of PRO.FILE in your organisation. Wherever the focus for the application of PRO.FILE in your organisation lies, we can tailor a training to meet your individual needs. Get in touch with us today!

PRO.FILE Support

After the implementation of PRO.FILE in your company, our support services ensure the unrestricted operability and availability of the system. The following Cideon support services are available to PRO.FILE customers:

Cideon Solution Support

The Cideon Customer Care team supports you quickly and reliably with technical problems relating to the implementation of PRO.FILE. Our ticket system is available for you around the clock. We will contact you as quickly as possible and ensure that downtimes and associated additional costs are minimised.

Cideon Managed Services

With Cideon Managed Services, we always keep an eye on your PRO.FILE PDM/PLM system and ensure long-term operational reliability. Our experts take over the ongoing testing and maintenance of your system and proactively initiate measures in the event of anomalies. Your IT can concentrate on its core business instead.

Your Advantages With Cideon Support Services:
  • Relief for your IT staff
  • Very good accessibility of our dedicated support department
  • Deep product and process understanding of our support team
  • Single point of contact
  • Individual service level agreement possible


You can find more information about our support services here:


PRO.FILE offers numerous advantages for companies in the mechanical and plant engineering industry. These include:

  • Efficient data management: PRO.FILE enables structured management of product data, parts lists and technical documents, resulting in more efficient product development.
  • Seamless CAD integration: Tight integration with major CAD systems facilitates data exchange between design and document management, accelerating design processes.
  • BOM management: PRO.FILE provides accurate and well-organised BOM management, which is essential for optimising material ordering and improving production processes.
  • Compliance and regulation: The application supports compliance with industry-specific and regulatory requirements by enabling transparent documentation of changes and approval processes.
  • Traceability and revision: PRO.FILE enables accurate tracking of changes, which is critical to minimising errors and improving product quality. It also enables reversioning to revert to a previous version if required.
  • Project and product lifecycle management: The application facilitates efficient management of the entire product lifecycle, from conception to delivery, resulting in cost savings and increased competitiveness.

Integrating PRO.FILE into your existing IT infrastructure may vary depending on your organisation's specific requirements and technologies. Here are some general steps to consider when integrating:

  • System analysis: Begin with a thorough analysis of your existing IT infrastructure to determine how PRO.FILE can be integrated into your current systems and processes.
  • Check compatibility: Ensure that PRO.FILE is compatible with the existing software applications, databases and operating systems in your IT environment.
  • Define interfaces: Identify the necessary interfaces between PRO.FILE and other applications, such as CAD systems, ERP systems and other tools used in your organisation.
  • Customisations and configurations: Determine whether customisations or configurations are required to optimally adapt PRO.FILE to your specific requirements.
  • Data migration: Plan the migration of existing data into PRO.FILE to ensure that important information is transferred seamlessly.
  • Training and support: Provide training for staff to ensure they can use PRO.FILE effectively and ensure a support mechanism is in place to help with any questions or issues that arise.
  • Testing and validation: Perform extensive testing to ensure that the integration works smoothly and that all features work as expected.
  • Pilot phase: Start a pilot phase to test PRO.FILE on a limited scale before rolling it out at an enterprise level.
  • Scale up and roll out: If the pilot phase is successful, roll out PRO.FILE at an enterprise level and monitor performance and integration.

In many cases, it is advisable to bring in an experienced implementation partner such as CIDEON, who has extensive experience in integrating PRO.FILE. Discover our PRO.FILE consulting and implementation services now.

The seamless transfer of existing data to PRO.FILE requires careful planning and implementation. Here are some proven steps to ensure a smooth process:

  • Data analysis: start with a thorough analysis of your existing data to determine what information needs to be transferred to PRO.FILE and in what format it exists.
  • Data cleansing and preparation: Cleanse the data to ensure it is correct and consistent. Ensure that all necessary metadata is available.
  • Data mapping: Determine how the data should be structured in PRO.FILE and create a mapping that specifies how the existing data will be transferred to the new system.
  • Use data migration tools: Use specialised data migration tools or scripts to transfer the data from your existing systems into PRO.FILE.
  • Testing and validation: Carry out comprehensive tests to ensure that the transferred data is displayed correctly and completely in PRO.FILE.
  • Review and rectification: Carefully review the transferred data to ensure that all required information is correct. Correct if necessary.
  • Perform data migration step by step: In some cases, it is advisable to perform the data migration step by step to ensure that no critical information is lost.
  • Back up the original data: Before you start migrating data, make sure you have a backup copy of the original data to fall back on in case of an emergency.

It is advisable to involve experienced data migration and integration experts to ensure a smooth data transfer. It is also important that all employees involved are informed and trained about the process to ensure that they can effectively use the data in PRO.FILE.

The customisations that need to be made to the PRO.FILE software depend largely on the individual circumstances of your company. Here are some possible customisations:

  • Metadata customisation: You can add custom metadata fields or adapt existing ones to ensure they reflect the specific information that is relevant to your business.
  • Workflow configuration: Define customised workflows that correspond to the specific processes in your company. This can include document authorisation, approvals or other specific steps.
  • User and role configuration: Customise user and role permissions to ensure that employees can only access the information relevant to them.
  • Integrations with other systems: Configure interfaces and integrations with other enterprise applications, such as ERP or CAD systems, to ensure a seamless flow of information.
  • Document templates and formats: Customise document templates and formats to ensure they comply with company standards and policies.
  • Reporting and analyses: Configure reporting and analysis tools to ensure you can effectively retrieve the information you need.
  • User interface customisations: Customise the user interface to adapt it to the specific requirements and preferences of your users.

It can be helpful to involve experienced implementation partners such as CIDEON, who have extensive experience in customising PRO.FILE.

PRO.FILE and experienced implementation partners such as Cideon use strict data protection and security measures. These include encryption of sensitive data, access controls and regular security audits to ensure protection against unauthorised access. In addition, compliance with industry-specific privacy regulations and standards is ensured to maintain data integrity and confidentiality.

The cost of implementing PRO.FILE is made up of various components. These include licence costs for the use of the software, which can vary depending on the scope and functionalities. In addition, there are implementation costs for customisation to the specific needs of the company, as well as training costs for employees to use PRO.FILE effectively. It is advisable to obtain a customised quote from an implementation partner such as Cideon to determine the exact costs for your specific requirements.

Updates and maintenance of PRO.FILE are ensured by regular software updates from the manufacturer and the implementation partner. These updates may include security patches as well as new features to ensure that the application is always up to date and working optimally. Discover our PRO.FILE support services now.

The following long-term strategies make sense for the use of PRO.FILE software:

  • Regular training and updates for employees
  • Continuous system maintenance and updates
  • Evaluation of new functions and modules
  • Optimisation of workflows and processes
  • Taking feedback into account and making adjustments
  • Ensuring data security and regular back-ups
  • Developing a long-term roadmap for data management

Working with Cideon to implement PRO.FILE offers several advantages:

  1. Cideon has extensive expertise in Product Lifecycle Management (PLM) and has established itself as a trusted expert in data management solutions.
  2. Cideon is characterised by a deep understanding of the specific requirements of different industries, which enables it to develop customised solutions that meet the individual needs of customers.
  3. Cideon has an experienced team of PLM experts who carry out the PRO.FILE implementation professionally and efficiently to ensure that customers derive the maximum benefit from the application.
  4. Cideon offers comprehensive support and service for its customers to ensure that the solutions are utilised optimally and that any problems are quickly resolved.

Overall, this combination of expertise, industry knowledge, professional implementation and comprehensive support makes Cideon an ideal partner for the implementation and support of PRO.FILE.

Cideon Consulting⁺

Good service – without any compromises!

Unleash your maximum potential in your daily work with your CAD and PDM systems with our consulting and service subscription. The complete service package offers you permanent and proactive expert support, a flat rate for our standardized software training courses (in the german language), consulting, installation, customer care and much more – all included in a fixed price.

Why Cideon?

Cideon advises and supports companies in optimizing their product development processes - from conception and engineering to production and service. We stand for:

Decades of Expertise

Rely on decades of practical experience in system integration and process consulting. Cideon understands your business challenges in digital transformation and supports you with unique solutions along the entire value chain.

Customized Engineering

Benefit from customized solutions with Cideon software and interfaces. Integrative, powerful and perfectly tailored to your individual daily business needs.


End-to-End Process Consulting

Transform your digital requirements into corporate (added) value. We simplify your processes, map them digitally and make them economically viable - across functions and divisions throughout the entire product development process.  

International Cooperation

Trust in a strong group of companies. Cideon is part of the family-owned, globally active Friedhelm Loh Group and is based on the principles of customer-oriented and sustainable corporate management.

Collaboration - Optimal Cooperation Along The Entire Product Life Cycle

Ensure that all employees and also external stakeholders can access up-to-date and correct information. With fast and reliable document exchange and efficient management of projects, you can significantly optimize your processes and increase efficiency. 

Learn more about optimized collaboration in mechanical and plant engineering.

Cideon Conify


Software Solution for a Consistent Configuration Process

Cideon Conify consistently links data from the sales and engineering phases to automatically provide PDM-compliant MCAD and ECAD data of the configured product. This is the basis for the subsequent engineering-to-order and the creation of ERP-specific parts lists, work plans, circuit diagrams and production processes according to customer requirements, so that individual products can be created quickly and in accordance with specifications.

Main advantages:

  • Automate daily tasks when processing configurable products
  • Consistent data quality
  • Ensure uniform standards for everyone involved in the process
  • Combination in a mechatronic parts list

Cideon Conify is the ideal combination of CONnection and CONfiguration!

Our Business Areas

Take advantage of our expertise and achieve more within your business area. Discover our industry-specific solutions and products at a glance.

Machine Building

Make development more efficient. Realize production faster.

Plant Construction

Create data consistency. Simplify document and supplier management.


Manage requirements efficiently. Realize individual solutions in series.

Design Offices

Provide flexibility. Implement customer requirements quickly.

Metal Construction

Simplify construction tasks. Process changes more efficiently. Speed up logistics.

Process Industry

Optimize production processes. Prioritize safety and sustainability. Counteract competitive pressure.

Building Technology

Manage technical complexity. Enable innovation. Promote interdisciplinary cooperation.


Cideon Locations

Cideon Headquarter

CIDEON Software & Services GmbH & Co. KG
Lochhamer Schlag 11, 82166 Gräfelfing (Germany)



Other Locations


Learn more about our products and services.