CAD and PDM Support and Service with CIDEON Consulting⁺

Unbureaucratic help and ongoing support at a fixed price: that's what our CIDEON Consulting⁺ consulting and service subscription stands for. Find out more now about our service package and how we can support you in your day-to-day work in the CAD and PDM system.

What is CIDEON Consulting⁺?

CIDEON Consulting⁺ is a consulting and service subscription that ensures permanent and proactive expert support for engineering and development in terms of CAD and PDM software. With our subscription model, you unleash your maximum potential in your daily work with your CAD and PDM systems.

As part of the CIDEON Consulting⁺ service package, hotfixes, essential adjustments and configurations are processed quickly. In this way, we help you to make progress without having to set budgets for change requests months in advance.

CIDEON Consulting⁺ means consulting, implementation, updates, support, customer care and much more – all inclusive.


Daniel Pasing, Customer Success Manager

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Challenges in Daily Business

Do you want to maximize the potential of your CAD and PDM software, but repeatedly encounter the following challenges in your day-to-day work?

Delayed Release Updates

Due to the high costs, important release updates are being delayed. As a result, companies are working with outdated software and technical improvements cannot be used.

No Budget for Training

In order to work efficiently with CAD and PDM systems, employees need to be properly trained. However, there is often no budget left for training.

Waiting for Consulting Appointments

It often takes a long time to get a consulting appointment with your software partner. During this waiting period, your challenges have often become more complex or even security problems have arisen.

Complicated Engineering Work

Is your engineering and development team stuck and unable to use the full range of CAD and PDM software functionality? This causes frustration in day-to-day work and leads to inefficient operations.

Expensive Software Consulting

Individual inquiries often lead to higher costs for software consulting. This means that a problem that is supposed to be solved quickly becomes a financial burden and exceeds the scope of your carefully planned budget.

Benefits of CIDEON Consulting⁺

Our service package CIDEON Consulting⁺ offers you a wide range of added value for optimal operations in your CAD and PDM system. Discover the most important added values of the package:

Latest Software

With CIDEON Consulting⁺ you can be sure that your CAD and PDM software is always up to date and includes all the latest functionalities.

Continuous Development

With our service package, you lay the foundation for the ongoing individual development of your software infrastructure and achieve an improvement in the quality of your operations.

Fast Service

Our consulting and service subscription provides fast and personal "all-inclusive service" from our software experts without bureaucratic effort.

Calculable Costs

The service package provides you with advice and service on a subscription basis at fixed and calculable costs per year.

Single Point of Contact

With CIDEON Consulting⁺, we provide you with a designated contact person as a reliable point of contact for improvements in the CAD and PDM system.

Training Opportunities

The service package includes a training flat rate for our standardized software training courses (in the german language) for the personalized development of each individual team member.

CIDEON Consulting⁺ Offers Fast Support

With CIDEON Consulting+, we offer comprehensive support to help you get the most out of your CAD and PDM software. Our service package includes the installation of software, the implementation of important release updates and the configuration of software products. We provide first and second level support for quick assistance and offer you a training flat rate for all standardized software training courses in the german language.

FAQ about CIDEON Consulting⁺

CIDEON Consulting⁺ is a service package that offers consulting and support for everything related to CAD and PDM software. This includes software installations and configurations, the implementation of important release updates as well as first and second level support. In addition, we offer you a training flat rate for all standardized software training courses in the german language.

CIDEON Consulting⁺ offers various added values for daily work with CAD and PDM systems. These include:

  • Reduction of bureaucracy in the procurement process
  • Fast and personal "all-inclusive service" from our software experts
  • Consulting and service on a subscription basis at a fixed cost per year
  • CAD and PDM software is always up to date
  • One single point of contact
  • Ongoing individual development of your software infrastructure
  • Individual skills development for each team member through software training
  • Improved quality of deliverables

The following software products are included in the CIDEON Consulting⁺ service package:

  • Autodesk Inventor Professional​
  • Autodesk AutoCAD​
  • Autodesk AutoCAD Mechanical​
  • Autodesk Vault Basic​
  • Autodesk Vault Workgroup
  • Autodesk Vault Professional​
  • CIDEON Inventor Toolbox​
  • CIDEON Vault Toolbox​
  • CIDEON Vault ERP Interface​

The following services are not included in CIDEON Consulting⁺:

  • CAD and/or PDM implementation projects
  • Migration projects (PDM/CAD replacement)
  • Supply of software licenses
  • Individual programming (incl. updates of individual programming)
  • Travel costs and expenses

Related Software

Find out more about the software solutions associated with our CIDEON Consulting⁺ service package.

CIDEON Trainings

CIDEON training courses offer you a wide range of practice-oriented seminars in the form of software training courses in the areas of CAD, CAM, PDM and PLM. Expand your user knowledge to benefit even more from your software, avoid errors and further increase the quality of your work.

Our Added Values

CIDEON advises and supports companies in optimizing their product development processes - from conception and engineering to manufacturing and service. We stand for:

Decades of Expertise

Rely on decades of practical knowledge in system integration and process consulting. CIDEON understands your business challenges in digital transformation and supports you with unique solutions along the entire value chain.

Customized Engineering

Benefit from customized solutions with CIDEON software and interfaces. Integrative, powerful and perfectly tailored to your individual requirements in day-to-day business.


End-to-End Process Consulting

Transform your digital requirements into corporate (added) value. We simplify your processes, map them digitally and make them economically viable - across functions and divisions throughout the entire product development process.  

International Cooperation

Place your trust in a strong group of companies. CIDEON is part of the family-run, globally active Friedhelm Loh Group and is guided by the principles of customer-focused and sustainable corporate management. 


CIDEON Support

Quality, speed and reliability in engineering play a crucial role in your success. All-round services are therefore as important as committed specialists and powerful software.

CIDEON Support gives you quick and easy answers to your questions, detailed information about products and solutions, and helpful tips and tricks.

Managed Services take us one step further: This service enables us to maintain an overview of your CAD/PDM/PLM environment and thus ensure your software's long-term operational reliability. You can then always be sure that your systems are always up to date and operable.


Learn more about our products and services.