
Cideon Managed Services offer you numerous advantages. Discover the added value of our proactive software support now.
With Cideon Managed Services, we take over the ongoing monitoring of your CAD, PDM and PLM software environment and take proactive measures if downtime or other problems occur. We also offer competent support for questions regarding the installation, distribution, and use of your software and associated automated processes. Your IT employees do not have to build up their own specialized knowledge and can devote themselves to their actual core tasks. In this way, we reduce the workload of your IT department by providing quick assistance in the event of system breakdowns in your individual CAD/PDM/PLM software environment.
Cideon Managed Services are characterized by the highest quality and reliability and are especially tailored to companies that use Autodesk software, PRO.FILE or Cideon solutions in the SAP PLM environment. To monitor your software, we use only tested technologies with high security standards. Our support team consists of certified experts with in-depth software knowledge and strong technical solution expertise.
You can book our managed services via a Cideon service contract. Find out about all the benefits and available service modules here or convince yourself in a personal consultation.
Cideon Managed Services offer you numerous advantages. Discover the added value of our proactive software support now.
Have you introduced a new CAD, PDM or PLM software solution and the first questions arise after the initial go-live support? The following is a list of typical challenges that can be solved with our proactive support solutions.
Below you will find an overview of the services included in Cideon Managed Services. In addition, service level agreements tailored to your individual needs are also possible. Please do not hesitate to contact us.
This module includes the following services:
For example:
Cideon advises and supports companies in optimizing their product development processes - from conception and engineering to production and service. We stand for: